Tuesday 13 November 2012

Listen and Learn

Enbridge has not done a great job of ‘selling’ the Northern Gateway project——

For many of us the the mood is , A-B-E—Anybody But Enbridge!

What’s Enbridge to do?

Listen!


How many senior managers actually LISTEN to their own people??’Listen’ and they will tell you where to find the ‘areas of concern’ and then DO SOMETHING ABOUT IT! Think of these incidents; Enbridge Kalamazoo,Michigan oil spill fiasco, Ocean Ranger oil platform loss,Space ship Challenger disaster,the sad Walkerton E-Coli event,Ford Pinto bean counting exercise,etc.,etc.,
Would those ‘incidents’, mentioned above, have been avoided if senior management had LISTENED?
Consider this quote from James Oberg,NBC News Space Analyst “The disaster (space ship Challenger loss) need never have happened if managers and workers had clung to known principles of safely operating on the edge of extreme hazards — nothing was learned by the disaster that , HADN”T ALREADY BEEN LEARNED , and then FORGOTTEN.”
Enbridge need to admit,openly, that they screwed up in the past and “we have learned from our mistakes”--I’m hoping to see an ‘Operations Safety” epiphany by the Enbridge Board of Directors.
I suggest that such an EPIPHANY would be welcomed by the decision makers(NEB and Politicians) and the public!—even at this late date.
Yes..’Fess up’ Enbridge—there’s great POSITIVE power in admitting ones mistakes—
Important to show us SPECIFICALLY what will change—in our organization,procedures and culture!!
Does Enbridge have the GRIT to do this??We’ll see.
Simple as that!

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